Top Twelve Reasons You’ll Love Sewell

Excellent Customer Service - We Listen To Our Customer Needs

Superior customer service is our defining element. We are dedicated to helping you find what you’re looking for, solving any problems you may have, and catering to your circumstances. If you’re unhappy with your service, we do our best to make things right. Your happiness is our priority.

Quality Products Backed By Free Tech Support

Offering quality products that are innovative, clever, progressive, and practical isn’t enough for us. We want to make sure everything works right for you. Our techies are bona fide solution-oriented experts, not just help card readers. We evaluate every necessary little detail with you until “eureka!” is achieved. Your experience matters. If you are tech-savvy, your knowledge is respected. If you think your mouse has a tail, we’ll go step-by-step until everything works.

Same Day and Free Shipping

We know what it’s like to wait forever to try out new toys. By expediting your purchases on the day you order them, you receive your packages faster. We also offer free ground shipping on purchases over $100 and under 30 lbs.

Guaranteed Satisfaction

If you aren’t satisfied, neither are we. Our products are backed by a 30-day money back guarantee. You can return or exchange the product. For more, read our Return Policy.

2008 Marks 25 Years in the Biz

Since 1983, when our founder, David Sewell, invented the cool award-winning software, FastLynx, the legacy of Sewell began. We’ve expanded and grown since then, but we’re still on the path of technological enlightenment and progressive thinking.

Online Forum is Just One More Way to Find Help

Our Sewell Support Forum is a free place for you to learn, ask, dabble into the unique minds of our staff, and each other. It is a place to chat and share all sorts of subjects from hardware to gaming, entertainment to news, with a bit of fun thrown in for good measure. You can find easy answers from us or other forum frequenters. And if you don’t, you can ask!

Our TechBlog from Sewell Delivers High-Tech Info

Sewell’s techies not only help with the implementation of your gadgets, they write about many common issues and discoveries on our TechBlog from Sewell. Here you can get into the nitty-gritty elements of the great big world of technology with a human touch. Discover what’s new, how-to tutorials, and what the heck is that explanations at your fingertips.

One Of Utah’s Best Places To Work

The Utah Department of Workforce Services annually recognizes and honors companies that demonstrate exceptional workplaces and businesses with their Utah Work/Life Awards. Sewell Direct is proud to have been on this list in 2006. We also have been in the top 100 fastest growing companies in Utah for two years running! What does this mean for you? Happy workers create happy customers!

Doing Our Best to Help the Environment

When we started adding eco-friendly products to our line, we thought this was just a fantastic way to jump on board and do our part to be responsible custodians of our environment. By offering alternative quality products to our customers and combining that with efficient ways of reducing our company waste and energy consumption, we hope to make a difference.

Your Privacy and Security is Important To Us

Your information is respected and valued as your own. We use a digital ID from VeriSign and SSL encryption to protect your transactions and information. Our programmers are vigilant about protecting your information. We will not rent, sell, or otherwise distribute your physical, billing, or e-mail address to anyone. Feel free to read through our Privacy Policy.

Member of the Better Business Bureau

Sewell Direct has been a Better Business Bureau member and had the BBBOnLine trustmark since 2004. Check it out: Better Business Bureau

Testimonials

We are dedicated to our customers and their experience with us. Since 2005, our BizRate reviews have been consistently in the 90’s. Read what a few of our customers have said:

I was completely satisfied with the product because it was exactly as advertised in the catalog. I loved the printed catalog that was enclosed with the shipment because it shows me what is available without having to browse the web site to see if there is something I might need in the future. Thanks.

I buy a lot of stuff online, but this had to be the easiest and most convenient... a few clicks, enter a bit of info, and forget about it till the doorbell rang. Job WELL DONE! Very pleased. Many thanks!

It's like my grandpappy always told me...Sewell Direct Rocks!

For more testimonials, please visit our Bizrate Feedback Page